We ship our products to UE countries only and ensure quick delivery time, guarantees an insurance of the goods and a high quality of service.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS, DPD or TNT Express.
Delivery time by courier is 3-4 working days .
After sending out your order, you will receive an e-mail with the tracking number. Sometimes tracking information won't be available. This may be due to the timing of tracking-database updates by the carrier or the sophistication of a particular carrier's tracking system.
If you don't see any tracking data for your shipment, and the estimated delivery date has not yet passed, your package should still arrive on time.
The courier has to deliver your order without any damage. Couriers will ask the client for signing a delivery reciept. After that, the client can open the package and check it's content. If content of the package is damaged, the client should, in the presence of the courier, prepare a claim, which will be needed for further investigation.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Boxes are amply sized and your items are well-protected.
With each order we are sending an invoice to our customers, which is a proof of purchase. Additionally, some products may have a manual and/or warranty card .